Carefirst 24 Ltd, as an independent provider of care, was conceptualised in 1999, as a result of 'what if?' talk.

In 2003 the 'what if' discussion was replaced with a business plan, a strategy and a new sense of direction.

CareFirst24 Ltd is an independent CQC (Commission for Quality Care) approved Home Care Provider and Nursing Agency established in 2004 by Registered Nurses having vast experience in the healthcare sector, both community care and nursing within the NHS settings. CareFirst24 Ltd offers a wide range of services in the different fields of healthcare recruitment and homecare services. Carefirst24 Ltd has been awarded the 3 star rating by the Care Quality Commission in both domiciliary and nursing section in February 2009, which is the highest rating. The domiciliary report mentioned “The service users are very happy with the service provided by this Agency (CareFirst24 Ltd); they find the carers prompt and reliable, they are they say caring and attentive and they find the support from the company itself helpful and efficient.” The nursing report also added “Comments we received include statements such as, excellent team work, high professionalism at all times, an outstanding service, this Agency (CareFirst24 Ltd) has been the best we have ever had.”

We aim to provide high quality services to all clients. Matching the right member of staff to the client's request is fundamental to achieving good quality service. Quality control, regular feedbacks, suitable well-trained staff and frequent liaison help to maintain a high cost effective service. We pride ourselves on traditional nursing values adapted for modern times, following current guidelines.

Our policies and working practices operates within the guidelines of the Care Standard Act 2000. We liaise with recognised associated bodies, such as Nursing & Midwife Council, RCN, CQC, UKHCA and REC. We have a reputation for providing an exceptionally rapid, excellent service to our customers which includes Private Nursing homes, Surrey County, London Borough of Sutton, Kingston and Merton for whom we provide staffing solutions 24 hours a day, 7 days a week, and 365 days of the year.

Our head office is based in Sutton, Surrey and our team of carers provide home care (care for people living at home) throughout the whole of Surrey.